F.A.Q
Frequently Asked Questions (FAQ)1. What does Vibe General Supply offer?
We specialize in industrial storage and shipping solutions, offering a wide range of products including stack & nest bins, bulk containers, agricultural crates, fuel containers, and general warehouse supplies. We cater to industries like agriculture, automotive, logistics, and more.
2. Who can order from VibeGeneral.com?
Our products are available to businesses and individuals across Canada and the U.S. Whether you're managing a farm, a warehouse, or a workshop, we’ve got solutions for your storage and transportation needs.
3. Are your products new or used?
We offer both new and used reusable plastic containers and supplies. All items—new or used—are thoroughly inspected to ensure they meet quality standards before shipping.
4. How do I place an order?
You can shop directly through our website by adding products to your cart and checking out. For large orders, bulk pricing, or custom quotes, please contact us directly at [email protected] or call 1-807-699-8228 / 647-220-9971.
5. Where do you ship?
We currently ship across Canada and select regions of the United States. Shipping rates are calculated based on weight, location, and delivery speed. Contact us for international inquiries.
6. How long does delivery take?
Standard orders are processed within 1–2 business days, and delivery times vary depending on your location. You'll receive a tracking number once your order has shipped.
7. Do you offer bulk or wholesale pricing?
Yes! We provide discounted pricing for bulk and repeat orders. Reach out to us directly for custom quotes and volume discounts.
8. Can I return or exchange an item?
Returns are accepted within 14 days of delivery for unused items in original condition. Please contact our support team to initiate a return or exchange. Some exceptions apply on used products or clearance items.
9. Do you sell to government or commercial institutions?
Yes. We are proud to supply government agencies, schools, farms, and commercial operations across Canada. Contact us for purchase orders or invoicing options.
10. How do I contact customer support?
You can reach us by:
Email: [email protected]
Phone: 1-807-699-8228 or 647-220-9971
Hours: Monday–Friday, 8AM–4PM (EST)